We offer free worldwide shipping.

• USA: 7-12 Business Days
• UK/Europe: 7-12 Business Days
• Canada/Australia: 8-14 Business Days
• Rest of World: 10-20 Business Days
• Please allow 1-3 days for order processing.

No. This is one of our biggest advantages over hard plastic masks. The Solasup™ mask is made of ultra-soft, flexible silicone and weighs only233g. It molds gently to your face without heavy pressure points.

The Solasup™ system comes with two separate pieces: the Face Mask and the Neck Mask. They connect to a single controller, so you can treat both areas simultaneously, or unplug the neck piece if you only want to treat your face.

We offer a90-Day Risk-Free Trial. If you use the mask consistently and don't love your results, simply email us atsupport@solasup.comto initiate a return for a full refund.

• Anti-Aging (Wrinkles): Red Light (630nm)
• Acne & Breakouts: Blue Light
• Pigmentation & Dark Spots: Green Light
• Redness & Sensitivity: Yellow or Cyan Light
• General Glow: Purple or White Light

Yes, but not at the same time.

• Do not apply Retinol/Tretinoin before using the mask, as this can cause light sensitivity.
• Use the mask on clean skin first, then apply your Retinol after your session is finished.

We recommend using the mask on clean, dry skin.

• Step 1: Cleanse your face and pat dry.
• Step 2: Use the Solasup™ Mask for 10 minutes.
• Step 3: Apply your favorite serums and moisturizers immediately after. The increased blood flow from the treatment helps your skin absorb products better.

For the best results, we recommend using the mask for10 minutes, 3 to 5 times per week. Consistency is key. You can safely use it every day if you wish, but your skin cells need time to process the light energy, so 3-5 times is the "sweet spot."

Absolutely. In fact, we have specific modes for sensitive skin. TheYellow ModeandCyan Modeare specifically designed to soothe redness, calm inflammation, and reduce skin sensitivity.

Our mask is designed with built-in silicone eye inserts that block the light from entering your eyes directly. However, the lights are very bright. We recommend closing your eyes during your 10-minute session and using it as a moment of meditation and relaxation.

Yes. "Irradiance" (light intensity) is key to results. Many cheaper masks use only 100-150 LEDs, creating "dead zones" on your face. The Solasup™ Total-Renewal system features309 Professional-Grade LEDs(210 on the face, 99 on the neck). This high-density array ensures that clinical-grade photon energy hits every inch of your skin for faster, more uniform results.

Yes, LED light therapy is completely safe, non-invasive, and UV-free. Unlike tanning beds, it does not use ultraviolet rays. The Solasup™ mask uses specific wavelengths of cool light that do not produce heat, so there is no risk of burning or thermal damage. It is suitable for all skin types and tones.

Most users report a "glow" after the first few uses, with visible reduction in fine lines after 4-6 weeks of consistent use (3-5x weekly).

We recommend using the mask on clean skin, then applying retinol or serums AFTER your session.